Carlow and South Leinster Rape Crisis Centre
Carlow and South Leinster Rape Crisis Centre
The helpline is often the first point of contact for survivors. Every caller is treated as an individual with respect and dignity and given the time and understanding they need to get the help and support they deserve. The helpline is staffed by highly trained members of our team.
Many clients are referred to us by their GPs, social workers or other professionals, however, most survivors contact us themselves.
The helpline provides the options to continue receiving telephone support or to make an appointment and receive one-to-one counselling with our experienced and qualified counsellors at our centre in Carlow or by appointment at various locations across counties Carlow and Kildare.
It is also there as a support service to on-going clients, supporters of survivors or anyone who might like to talk about issues relating to sexual violence or to find out more about our services, ask question and obtain information.
All calls are confidential. Callers have the choice of whether or not to share their real name or phone number with the helpline support staff.
Helpline Statistics
Helpline Statistics
The helpline is available from 9.00am to 1.00pm Monday to Friday. Due to the demands on the team, the phone may not always be answered immediately, however the 24 hr helpline is always available on 1800 77 88 88. If you cannot get through to us on the helpline but want to access services in Carlow or Kildare, do not hesitate to call us on 059 913 3344. There were 1623 calls to our helpline which was a significant increase on the previous year.
There is no way to tell before the call is answered who is on the other side and just how important that first call can be to a survivor as they start on the challenging path to unburdening themselves from the impacts of sexual violence.
